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Private internet access trial11/10/2023 ![]() After that, I was asked to complete a short voluntary survey about my experience with PIA. I declined, and they quickly processed my refund. When I asked for a refund using the money-back guarantee, the live chat support staff asked if they could troubleshoot any issues for me. Besides answering my questions, the agent sent me relevant PIA articles to help me further. I was pleased with its live chat system, as it took less than 1 minute to connect to an agent. Excellent 24/7 Customer SupportĬustomer support is available through several channels, including 24/7 live chat, email support, and an online knowledge base. You won’t have to keep disconnecting and reconnecting any device you want to use. It also supports unlimited simultaneous connections, which means you can keep all your devices protected at all times. Although it doesn’t have apps for smart TVs, gaming consoles, and streaming boxes, PIA can be set up directly on your router. It even offers Chrome, Firefox, and Opera extensions, which users can download directly from the respective web stores. ![]() Split tunneling lets you choose certain websites and apps to bypass the VPN Device Compatibility and Ease of Useīesides being one of the best VPNs for Windows, PIA also has native apps for macOS, Android, iOS, and Linux. This worked well during my tests, keeping me anonymous while P2P file-sharing and letting me play an online game locally at the same time. PIA also has split tunneling, which is useful if you want to encrypt traffic from just 1 app, without securing your whole device. Open source apps - shows that PIA has nothing to hide by letting anyone analyze its code for security vulnerabilities. ![]()
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